Refund & Service Policy
At TalkStudio.ai, we want you to be completely satisfied. This policy explains when and how you can request a refund for our digital services.
Refund Eligibility
- Technical Issues Only: Refunds are available only if our system fails to deliver paid features (e.g., voice generation not working).
- No Refunds for Usage: Once credits are used or voices are generated, no refund is possible.
- Subscription Cancellation: Cancel anytime — your plan ends at the end of the current billing cycle. No prorated refunds.
How to Request a Refund
Email us at billing@talkstudio.ai within 7 days of purchase with:
- Your registered email
- Transaction ID or invoice number
- Description of the issue
We review each case individually and respond within 48 hours.
Need Help?
Contact our billing team: billing@talkstudio.ai